“There are roles that Artificial Intelligence (AI) and analytics will play in enhancing front-end customer experience, however the challenges on operational efficiency and applying AI and robotics continue,” said Vishnu R. Dusad, addressing key participants in the Australian banking sector while discussing how to harness the latest technologies and compete against the disruptors as new innovations continue to impact financial services.
Read the summery here : https://www.nucleussoftware.com/public/news/AB-F-Feb-Nucleus.pdf