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End-to-end digital lending across the entire lifecycle of origination, servicing & collections.
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FinnOne Neo® Collections for
FinnOne Neo® Collections Suite is a NextGen platform that empowers FIs with multiple layers of extensive collections strategies, an automation-ready framework, and ready digital APIs for quick interfacing. FinnOne Neo® Collections enables FIs with end-to-end customer follow-up activities and communication, is highly configurable and customer centric, providing 360-degree customer exposure view to collection teams.
FinnOne Neo® Collections caters to Retail, Corporate & Group microfinance (SLI) lines of businesses. Tailored for modern banking challenges, it allows your team to focus on what truly matters: building a sustainable recovery strategy that grows with your bank.
360⁰ Customer view
Composable architecture with 85+ out-of-box API
Omnichannel customer follow ups – WhatsApp, SMS, Email, Call
Automation of key business functions
In-built Engines
Streamline your case load with high priority efficiency
Optimize collections operations and reduce costs per recovery through data-driven strategies and automated workflows. Achieve better outcomes without increasing your operational burden.
Enable your telecallers to work more efficiently by providing prioritized cases, tailored scripts, next action items, and many other advanced features designed to boost daily productivity.
Track your collections agents in real time and allow them to seamlessly collect debts form customers via various channels.
Embrace a digital-first approach that scales with your needs. Whether you’re managing early delinquency or recovering from write-offs, our solution is built to handle the complexities of modern collections.
Lightning-fast processing capabilities for backdated BOD files, ensuring comprehensive audit trails and improved operational visibility.
Stay compliant effortlessly with out-of-box regulatory tools that adapts as per the guidelines.
Customizable Delinquency identification rules, aligning FIs with unique business strategies by ensuring precise classification of accounts as delinquent or pre-delinquent, optimizing collections procedures and enhancing the overall performance.
Utilize a robust and scalable set of engines, including a repayment engine, rule engine, accounting engine, and charge engine, to automate various functional processes for servicing operations.
User defined rule-based account classification of delinquent cases based on DPD (Days Past Due), region, branch, account overdue, credit score, and more. Rule based classification of queues helps in automated assignment of customer
FinnOne Neo™ Collections empowers FIs to monitor and regulate the allocation of collected funds between EMIs and applicable charges through easy configurations.
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Debt collection in lending refers to the process by which financial institutions recover overdue payments from borrowers who have missed their scheduled loan repayments.
Debt collection software streamlines recovery efforts, automates workflows, ensures regulatory compliance, and improves recovery rates while reducing manual errors and operational costs.
FinnOne Neo® Collections is a digital-first, end-to-end debt management solution that enables lenders to manage and recover overdue payments across loan products efficiently.
It automates collections, enables omnichannel communication, provides analytics-driven insights, supports agent productivity, and ensures regulatory compliance.
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