Digital Debt Collection Software & System | FinnOne Neo® Collections

Transforming Digital Lending for Your Financial Institutions

FinnOne Neo® CAS

Robust Digital Lending for Superior Loan Origination Journeys.

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FinnOne Neo® LMS

Unlock Efficiency in Loan Servicing for Enhanced Customer Experience

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Streamlining Transaction Banking for Corporates.

An advanced technology platform, designed to deliver agile and efficient solutions while drastically reducing the cost of operations.

Corporate Lending

Enhanced Agility via Digitizing SME and Corporate Lending.

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Retail Lending

End-to-end digital lending across the entire lifecycle of origination, servicing & collections.

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Islamic Finance

Interest Free Banking Governed by Shariah Principles.

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Automotive Lending

Advanced Automotive Lending Software for complete loan life cycle management.

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Digital Transaction Banking suite that is modular for a composable banking experience.

Integrated Transaction Banking Suite – FinnAxia®

FinnAxia®, End-to-end Global Transaction Banking Suite; optimally manages Receivables, Payments, Liquidity, Financial Supply Chains and Corporate Trade.

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Ensure responsible Lending with our API-backed products for easy & seamless connectivity to the financial ecosystem.

FinnOne Neo® mFin

Easy, fast and digitized access to microcredit, anytime, anywhere.

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Payse®

An offline and online digital cash solution designed to democratize finance.

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FinnOne Neo® Collections for

Debt Collections Management

Enhance your collections process and minimize non-performing loans with the power of Gen AI

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More Than Just Collections – A Smarter, Scalable, and Compliant Solution

FinnOne Neo® Collections Suite is a NextGen platform that empowers FIs with multiple layers of extensive collections strategies, an automation-ready framework, and ready digital APIs for quick interfacing. FinnOne Neo® Collections enables FIs with end-to-end customer follow-up activities and communication, is highly configurable and customer centric, providing 360-degree customer exposure view to collection teams.

 

FinnOne Neo® Collections caters to Retail, Corporate & Group microfinance (SLI) lines of businesses. Tailored for modern banking challenges, it allows your team to focus on what truly matters: building a sustainable recovery strategy that grows with your bank.

Stay Compliant and Discover Smart Collections

360⁰ Customer view

Composable architecture with 85+ out-of-box API

Omnichannel customer follow ups – WhatsApp, SMS, Email, Call

Automation of key business functions

In-built Engines

Streamline your case load with high priority efficiency

Why FinnOne Neo® Collections?

Reduce Costs, Improve Recovery Rates

Optimize collections operations and reduce costs per recovery through data-driven strategies and automated workflows. Achieve better outcomes without increasing your operational burden.

Telecaller

Enable your telecallers to work more efficiently by providing prioritized cases, tailored scripts, next action items, and many other advanced features designed to boost daily productivity.

mCollect

Track your collections agents in real time and allow them to seamlessly collect debts form customers via various channels.

Digital Transformation

Embrace a digital-first approach that scales with your needs. Whether you’re managing early delinquency or recovering from write-offs, our solution is built to handle the complexities of modern collections.

Key Features of FinnOne Neo® Collections

Group 2090

Faster BOD Process

Lightning-fast processing capabilities for backdated BOD files, ensuring comprehensive audit trails and improved operational visibility.

Regulatory Compliant

Stay compliant effortlessly with out-of-box regulatory tools that adapts as per the guidelines.

Configurable Collections Workflows

Customizable Delinquency identification rules, aligning FIs with unique business strategies by ensuring precise classification of accounts as delinquent or pre-delinquent, optimizing collections procedures and enhancing the overall performance.

Automate Processes with In-Built Engines

Utilize a robust and scalable set of engines, including a repayment engine, rule engine, accounting engine, and charge engine, to automate various functional processes for servicing operations.

Rule Based Account Classification

User defined rule-based account classification of delinquent cases based on DPD (Days Past Due), region, branch, account overdue, credit score, and more. Rule based classification of queues helps in automated assignment of customer

Governance on Charge Collections

FinnOne Neo™ Collections empowers FIs to monitor and regulate the allocation of collected funds between EMIs and applicable charges through easy configurations.

Leading Financial Institutions Powering Their Success with FinnOne Neo® CAS

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Frequently Asked Questions

Debt collection software streamlines recovery efforts, automates workflows, ensures regulatory compliance, and improves recovery rates while reducing manual errors and operational costs.

FinnOne Neo® Collections is a digital-first, end-to-end debt management solution that enables lenders to manage and recover overdue payments across loan products efficiently.

It automates collections, enables omnichannel communication, provides analytics-driven insights, supports agent productivity, and ensures regulatory compliance.

Ready to take your Digital Transformation to the Next Level?