FinnOne Neo Corporate Collections

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FinnOne Neo Corporate Collections

Product Module Overview

FinnOne Neo Corporate Collections helps banks minimize delinquencies through the efficient, automated tracking and management of delinquent accounts. The solution optimizes the entire loan collections lifecycle from soft calling of delinquent customers to tackling hard bucket collections, including the follow up of legal cases until final closure. It comes with features such as use of multiple challengers against one champion strategy, case stamping to allow the automatic assignment of cases based on defined parameters and rule based automatic allocation of cases to collectors.

The solution helps improve collections with analytics based identification of the most effective channel for reaching out to customers and automated communication to customers as per defined workflows. It offers flexibility in follow-up based on case, customer, account level and provides seamless integration with third party collections systems / platforms. FinnOne Neo Corporate Collections also supports integration with mobile platforms to deliver faster and paperless transaction processing with reduced risk and higher transparency for collection agents and customers.

We design, develop and configure computer hardware and software for banks and other organizations in the lending industry.

Business Benefits

Digitize EndTo-End Lending

Extend business reach and gain new businessa
Enhanced Collections

To decide the best strategy for classification, allocation and follow-up Actions
Simplified Operations

Provides a configurable dashboard providing critical information
Seamless Integration

Integration with Avaya and other third party predictive dialers
Reduce NPLs with Collections

Develop optimal recovery strategies with collection analytics
Track Risk Comprehensively

Benefit from data driven insights across the loan lifecycle

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Unique Features

Delinquency management queues as per defined buckets
Data sourcing from multiple host systems; configurable queuing logic for classification and allocation of delinquency cases
Defines multiple collection strategies based on individual risk profiles to determine the best strategy for implementation
Automatic assignment of cases to collection teams
Configurable settlement workflow with separate approval matrix for waivers
Automatic follow-up communication with customers based on rules
Capability to update the payment information real time
Option of follow-up at account or customer level
Defines loan accounts in different currencies leading to better visibility and enhanced decision making process