FinnOne Neo Mobile Loan Servicing (mServe) application enables retail lenders to offer convenient and comprehensive self-service capabilities to their loan customers. The mobile banking software allows the bank’s loan customers to access reports such as account statements, payment details and repayment schedules from their mobiles. This mobile loan servicing software contributes significantly in reducing the reliance on call centres and cutting down the operational cost of support. The application comes with both iOS and Android OS compatibility.
mServe supports single login for the loan accounts and also provides customer specific loan offers for personalized service. FinnOne Neo mServe comes with status tracking from the day of loan boarding and payments collection options via Internet Banking / debit card. With mServe, customers can access loan related service requests such as changes in repayment tenure / instalment amount / due date / anchor change / rate type change and subsequent disbursal request initiation enabled by straight through processing. The solution also provides innovative servicing option for loan servicing on wearable devices such as smartwatches for banking on-the-go.
We design, develop and configure computer hardware and software for banks and other organizations in the lending industry.
FinnOne mServe includes the following features:
Wearable banking on-the-go