Nucleus Software Appoints Bhavit Godiwala as Chief Customer Success Officer

Noida, India – June 23, 2026 – Nucleus Software, a leading provider of lending and transaction banking solutions to the global financial services industry, announced the appointment of Mr. Bhavit Godiwala as its Chief Customer Success Officer (CCSO).

In this role, Bhavit will lead Nucleus Software’s global Customer Success organization, focusing on deepening customer relationships, accelerating value realization, strengthening delivery excellence, and helping financial institutions build greater business agility in an increasingly digital and AI-driven environment.

Bhavit joins Nucleus Software with nearly three decades of leadership experience spanning banking technology, digital transformation, core banking modernization, digital banking, payments, transaction banking, cloud-ready platforms, and large-scale public sector programs. Throughout his career, he has successfully led some of the banking industry’s most complex transformation initiatives across Asia, the Middle East, Africa, Europe, and Latin America.

Prior to joining Nucleus Software, Bhavit held senior leadership positions at Centelon Group, Intellect Design Arena, Tech Mahindra, and Infosys Finacle. He has led large global customer success portfolios and built high-performance teams across multiple continents, and served as a trusted advisor to banking CXOs driving enterprise-wide modernization and transformation programs.

His experience includes leading transformational initiatives for globally recognized Banking institutions across multiple geographies. He has also played a pivotal role in driving operational excellence, customer-centric transformation, cloud adoption, executive governance, and large-scale change management programs across global banking ecosystems.

Parag Bhise, CEO & Executive Director, Nucleus Software, said: “As financial institutions continue to modernize their technology landscapes and respond to rapidly evolving customer expectations, agility, execution excellence, and customer success have become strategic priorities. Bhavit brings a unique combination of deep banking expertise, large-scale transformation experience, customer-centric leadership, and operational excellence. His proven track record of helping financial institutions navigate complex modernization journeys aligns strongly with our vision of creating long-term value and measurable business outcomes for our customers. We are delighted to welcome him to the Nucleus leadership team.”

Bhavit Godiwala, Chief Customer Success Officer, Nucleus Software, said: “Nucleus Software has built an exceptional legacy of innovation, trust, and customer partnership over nearly four decades. Its products power mission-critical operations for financial institutions across the world, and its long-standing customer relationships are a testament to the value it delivers. As the banking industry enters a new era shaped by AI, intelligent automation, and digital transformation, customer success will increasingly be defined by the ability to deliver agility, accelerate outcomes, and continuously create business value. I am excited to join Nucleus and partner with our customers in shaping the future of financial services.”

The appointment comes at a time when financial institutions globally are accelerating investments in AI, digital lending, transaction banking modernization, cloud-ready architectures, operational resilience, and intelligent customer experiences. Nucleus Software continues to strengthen its leadership capabilities to help customers navigate these evolving priorities while unlocking new opportunities for growth, efficiency, and innovation.

As Chief Customer Success Officer, Bhavit will work closely with customers, partners, and internal teams to enhance strategic engagement, strengthen governance, drive delivery excellence, and accelerate the successful adoption and expansion of Nucleus Software’s flagship platform, FinnOne Neo®.

About Nucleus Software

Nucleus Software Exports Ltd. Is a publicly traded (BSE: 531209, NSE: NUCLEUS), software product company that provides lending and transaction banking products to global financial leaders.

Nucleus Software delivers disruptive Fintech Solutions to 200+ Banks and Financial Institutions across 50 countries supporting Retail Lending, Corporate & SME Finance, Islamic Finance, Automotive Finance, Captive Automotive Finance, Cash Management, Mobile & Internet Banking, Transaction Banking and more. Our solutions manage over $15 trillion value of yearly transactions, with over 26 million transactions each day through our globally integrated transaction banking platform. Our lending platform manages $1.2 trillion+ value of loans globally, while enabling 500,000+ users to log in daily.

Our Flagship Products FinnOne Neo® and FinnAxia® are backed by more than 4 decades of BFSI domain expertise and an inbuilt AI powered platform to realize the digital transformation goals of FIs worldwide.

1. FinnOne Neo®: The next-generation digital lending platform, designed to revolutionize the lending process. FinnOne Neo® is built on an advanced technology platform, empowering financial institutions to streamline their lending operations, enhance customer experiences, and drive business growth.
2. FinnAxia®: An integrated global transaction banking suite, trusted by banks worldwide to optimize their transaction banking processes. With FinnAxia®, financial institutions can efficiently manage their cash management, trade finance, liquidity management, and other transaction banking activities on a single platform, thereby improving operational efficiency, visibility, and enhancing client relationships.
3. Nucleus Software Digital Services: Our comprehensive suite of services is tailored to assist banks and financial institutions in their digital transformation journey and maintain an optimal technology infrastructure. Through Nucleus Software Digital Services, we offer a holistic approach to digital transformation, enabling organizations to deliver seamless customer experiences, achieve operational and cost efficiencies, and gain actionable insights to drive strategic decision-making.

These offerings collectively underline Nucleus Software’s commitment to driving innovation and empowering financial institutions to thrive in an increasingly digital world.

For Media related information, please contact:
Deepika Gulabani
Corporate Communications
Email: deepika.gulabani@nucleussoftware.com
Phone: +91-9310334963