FinnOne Neo Mobile Collections (mCollect) Software

FinnOne Neo Mobile Loan Collections (mCollect) is a debt recovery and delinquency management application digitizes end-to-end field collections. FinnOne Neo mCollect helps banks and other financial services companies eliminate the risks associated with cash based collections and float money. The mobile lending software automates manual processes to minimize chances of errors, frauds and misrepresentation. The mobile loan software allows allocation of cases to agents on mobile and enables paperless processing, eliminates receipt books and other time consuming procedures such as issuance and reconciliation. The application provides mobility to supervisors to provide approval for any deviations and provides flexibility for the field agents to improve the turn around time.

FinnOne Neo mCollect offers powerful features for field agents such as real time case information, multiple digital options (through debit card, payment link, UPI, AEPS including cash collections) to collect payments along with real time update in the central system for both, online and offline modes. Agents can also perform activities like simulation of foreclosure, collections activities on group loan, dialler integration on mobile, statement of account generation, online search of the collection cases, receipt MIS and receipt cancellation. To support efficient collections, the application provides detailed data view on account/case such as account summary, collateral details, address details, contact details and more. mCollect simplifies agent-customer interaction with instant receipts sent to customer on WhatsApp, email and SMS. Other additional features such as multiple graphical MIS, map view of their to-do list with shortest route map and digital features such as follow up after voice recording the commitment, enhances the overall experiences for collectors.