Customer Success Stories, Case Studies & Testimonials

Ambit Finvest Transforms Lending Operations with Nucleus Software

Enabling Robotic Process Automation in Public Service Delivery

Reinforced a Global Bank to Make More Informed Decisions

Mahindra Rural Housing Finance Partners with Nucleus Software to Implement Robust Digital Lending

Powering Expansion At One Of India’s Fastest Growing Banks

Nucleus and Poonawalla Fincorp Partner to Deliver an Elevated Digital Lending Experience

Driving Business Growth Through Innovation

Accelerated Growth With Digitized Automotive Finance in Cloud

Transformative Success: Streamlining Transaction Banking for Growth with Nucleus Software’s Innovative Solution in Leading Indian Bank

BRAC Bank’s Supply Chain Finance Revolution with Nucleus Software’s FinnAxia®

Banking Evolution: Nucleus Software’s FinnAxia® Transforms Southeast Asia’s Leading Bank

Digital Transformation: Southeast Asian Bank’s Success with Nucleus Software

BRAC Bank Transformed Supply Chain Financing in Bangladesh with Nucleus Software

Driving Integrated Receivables Management for a Global Bank – DBS Bank

Digitizing Lending for Mirae Asset Financial Services with Mobility App – An IBS Intelligence Case Study

FinnAxia® is Empowering Growth for a Leading Bank in Southeast Asia

Empowering Market Leadership in Lending – ICICI Bank

Redefining Growth and Efficiency in Lending – HDFC Bank

Leveraging Technology for Business Expansion – FirstBank

Driving Technology-led Innovation for Business Growth – Eastwest Bank

Helping a Global Bank Make More Informed Decisions

Revamped Retail Banking Solution for a Leading German Bank

Enhancing Customer Experience Through Digital Transformation – Bank of Queensland

“Our journey with Nucleus Software and FinnOne Neo® has been truly transformative. Earlier, we relied on a basic loan management system that lacked comprehensive coverage of the loan lifecycle, forcing us to depend on manual processes. This created operational inefficiencies, increased compliance risks, and limited our scalability. With FinnOne Neo®, we have unlocked a new era of automation, control, and efficiency. Today, every stage of our loan lifecycle is seamlessly managed-manual interventions are minimized, decision-making is faster, and customer interactions are more transparent and responsive. Regulatory compliance is stren... Read More

Mr. Gundopant Salokhe

Chief Technology & Information Officer, KIFS Housing Finance Ltd.

Our partnership with Nucleus Software has been exceptional. For over 12 years, their lending platform, “FinnOne™, has been integral to our operations at Fidelity Life Financial Services (Pvt) Ltd, Zimbabwe, supporting critical functions such as customer acquisition, loan servicing, and collections management. Nucleus Software team provides continuous support, resolving issues and demonstrating expertise. Further, Nucleus Software continues to provide exceptional support, ensuring smooth operations for End-of-Day (EOD) and Beginning-of-Day (BOD) processes. Nucleus Software has proven to be a vital partner, offering domain expertis... Read More

Mr. Brighton Wesley

Managing Director, Fidelity Life Financial Services

Chola has been availing the services of Nucleus from 2006. Nucleus Software has been supporting Chola in its technological transformation over the past 18 years. Nucleus has supported us in the implementation of the Loan Management System, FinnOne Neo® and in refinement of its operations to meet regulatory standards. The integration of their flagship products, FinnOne™ and FinnOne Neo®, has helped Chola in meeting its business requirements. We look forward to continue our engagement with Nucleus Software to enable our customers to enter a better life.

Mr. Mahesh Madhukar Waikar

Executive VP & Head - Operations, Business Enabler, Chennai HO, Cholamandalam Finance

Nucleus Software has been rendering its services and supporting Chola’s digital transformation from 2006. The offering of Loan Management Systems like FinnOne and FinnOne Neo® by Nucleus Software has helped Chola in the launching of new loan products and offering of excellent customer service. We look forward to the continuous engagement with Nucleus Software for maintaining the high standards in our customer service.

Mr. Durgaprasad Swaminathan

Executive VP & CIO - Information Technology, Chennai HO, Cholamandalam Finance

Our journey with Nucleus Software has been a cornerstone of our growth and success for over 13 remarkable years, beginning in 2011. Throughout this time, their unwavering commitment to excellence and innovation has been a constant source of inspiration and support for us. The Nucleus Software team has been pivotal in deploying and optimizing a range of critical solutions spanning the loan life cycle. Their proactive approach and heartfelt dedication have not only streamlined our processes but also enriched our operational efficiency. We deeply cherish the responsive and professional support they provide, which has been a bedrock of o... Read More

Mr. K Siddharth

COO, Fedbank Financial Services Ltd.

Bank of Sydney successfully leveraged the FinnOne Neo® CAS product to automate and streamline our manual credit processes with an end-to-end workflow. This led to quicker turnaround times and an enhanced, seamless customer experience. The outcome was immensely valuable for our customers and also team. FinnOne Neo CAS® significantly improved the customer experience by providing transparency into every stage of the lending lifecycle. Customers were now notified at each step of the workflow, enhancing their engagement. Furthermore, the solution elevated our team's experience by offering transparent and customized reporting capabilities.... Read More

Ms. Diana Sitnikoski

Chief Credit Operations, Bank of Sydney

"Our digital journey in lending services was a necessary evolution. Nucleus Software's Cloud Digital Lending platform seamlessly aligns with our business requirements, empowering our workforce to expand our outreach and deliver the necessary customer experience. Their FinnOne Neo® platform, with its out-of-the-box integrations, facilitated interfaces with our ERP and other business applications including mobility solutions; we now offer a readymade solution that guides customers through their entire loan life cycle. This not only reduces turnaround times (TAT) but also fuels our growth, bringing us closer to our vision of providing a... Read More

Mr. Rajesh Soi

CTO, SEWA Grih Rin Limited

Mr. Gaurav Sharma, Chief Technology Officer, L&T Financial Services India, shares his experience of gaining an edge in the Corporate Lending business with the power of technology from Nucleus Software.

Mr. Gaurav Sharma

Chief Technology Officer, L&T Financial Services India

"EastWest, more formally known as East West Banking Corporation, is the eleventh largest bank in the Philippines in terms of asset size. One of the main reasons for EastWest’s steady growth has been the emphasis on a robust IT framework. “Nucleus Software’s FinnOne has been the IT backbone for the Bank’s lending business due to its high configurability and scalability. We are very happy with the lending platform and the amazing customer connect that is offered by the company. Our relationship with Nucleus reflects a unique partnership of two value-based cultures that share a focus on end-customer enablement and we look forward to con... Read More

Mr. Rick M. Pusag

Chief Information Officer, EastWest Bank, Philippines

"Mr. Ngo Quang Trung, CEO, Viet Capital Bank shares his experiences of successful digital transformation in retail and corporate lending business with Nucleus software’s market leading digital lending platform FinnOne Neo. He explains how FinnOne Neo enabled paper-less operations, offered faster processing and automated lending operations."

Mr. Ngo Quang Trung

CEO, Viet Capital Bank

"As a SME-focused bank, BRAC Bank always strives to cater to the evolving needs of the grassroots SME business owners. Aligned with the mission, with our new Supply Chain Finance solution developed by Nucleus Software, we will be able to help businesses keep pace with competitive and fast-changing business landscape through seamless and faster financing support. The solution will fast track financing with digital tools, immensely benefiting the SMEs. At BRAC Bank, the solution will ensure faster service delivery and enhance efficiency and productivity and expand outreach. We will continue to adopt best-in-class technology to serve our customers better."

Mr. Selim R. F. Hussain

Managing Director & CEO of BRAC Bank, Bangladesh

“Nucleus Software’s technology enabled us to do all essential services in a single platform and has powered our lending and core banking over the years. In addition to Nucleus’ rich platform capabilities across the loan lifecycle, BOF has benefitted from a highly skilled support team that has helped us successfully complete our business transformation initiatives. As a part of our drive to get future ready, we have decided to move to FinnOne Neo, the advanced digital lending platform from Nucleus. The entire lending platform along with our core banking modules will be deployed in cloud to bring in enhanced business agility and higher... Read More

Ms. Teresa David-Carlos

President and CEO, BOF

"Mirae Asset Finance Company Vietnam is a member of one of the most successful global financial conglomerates, Mirae Asset, Korea. We are widely recognized as a fast growing and the most innovative player in the Consumer Finance Segment in Vietnam. One of the main reasons for our growth has been our emphasis on creating a robust IT framework. Nucleus Software’s FinnOne has been our IT backbone for lending business and we are very happy with not just the solution that it provides but also the amazing customer connect that is offered by the company, wherein most of our issues are addressed in almost real time. With FinnOne, we have bee... Read More

Mr. Goo Ho Kim

IT Director, Mirae Asset Finance Company Limited, Vietnam

"At FirstBank, we are committed to always put customers, partners and stakeholders at the heart of our business while delivering excellence in financial solutions across the world. FirstBank, a pioneer in promoting the digital economy in Africa relies on advanced and innovative technology solutions to power its business objectives. Nucleus Software’s lending technology platform has driven our retail lending business over the last 15 years and supported our sustained digital business growth. The deep understanding of lending domain and technology displayed by Nucleus’ team has ensured the successful delivery of transformation initiati... Read More

Mr. Olusegun Alebiosu

Group Executive, Chief Risk Officer, First Bank of Nigeria

“Over the years, customer aspirations have changed exponentially and every single time they have changed, Nucleus has responded with agility, speed, and comprehensiveness. Nucleus has empowered us to do better and become bigger. They have always ensured that we are enabled to serve our customers in a way they deserve to be served.”

Mr. Anil Kaul

Managing Director, Tata Capital Housing Finance Limited

“We were the 1st bank in India to launch the FinnOne Neo® product, and FinnOne Neo® has met many of our customer's growing requirements, especially in the area of mortgages. During Covid times, Nucleus helped us with additional features for the moratorium and these features were incredibly helpful to cater to the much-needed requirements, as far as the regulators and other stakeholders were concerned. Nucleus has always helped us in resolving challenges such that our customer service is never impacted.”

Mr. Venkatesh R

President & Head Operations, Technology and Human Resources & CIO, DCB Bank

Nucleus Software Supporting Banks During the COVID-19 EMI Moratorium

July 25, 2021

How the EMI Moratorium Brought out the Best in Nucleus Software?

March 23, 2020, was just another working Monday for most people at Nucleus Software, much like any other company. The number of cases of COVID-19 was rising in India as the government announced a lockdown by the evening. It set in motion a series of events, perhaps never seen before.

Rural Indian Women Lead Digital Revolution with PaySe™

July 14, 2021

Nucleus Software Empowers Rural India Through Payse®

It is the story of a group from India’s rural heartlands. A group of women, spread over an entire district in Haryana, are silently sowing the seeds of change that could inspire women all over the country to follow. They are running small businesses and moving away from using cash to using digital currency.

Our Platforms

FinnOne Neo® CAS

FinnOne Neo® LMS

FinnOne Neo® Collections

FinnAxia® FSCM

FinnAxia® Global Receivables

Our Products

Corporate Lending

Retail Lending

Islamic Finance

Automotive Lending

Integrated Transaction Banking Suite – FinnAxia®

FinnOne Neo® mFin

Payse®

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Customer Success Stories

How the EMI Moratorium Brought out the Best in Nucleus Software?

How the EMI Moratorium Brought out the Best in Nucleus Software?

Nucleus Software Empowers Rural India Through Payse®

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