AI in Banking: MB Bank's Vision for the Future of Finance
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July 16, 2025 • Customer Connects

MB Bank’s Bold Bet on AI: Shaping the Future of Banking in Vietnam

MB Bank's take on AI in Vietnamese Banking Sector

Innovation. Intelligence. Impact.
In an exclusive dialogue hosted by Nucleus Software, Bui Thi Mien, Deputy CRO at MB Bank, reveals how Artificial Intelligence is moving from buzzword to backbone in Vietnam’s financial ecosystem.

From real-time customer insight to predictive risk models, MB Bank is using AI to think faster, act smarter, and serve better. Behind this leap is Nucleus Software—MB Bank’s trusted partner in building future-ready, intelligent banking solutions.

What’s Inside the Conversation

  • AI in Action: How AI is becoming a non-negotiable pillar of digital finance in Vietnam.
  • Inside Innovation: MB Bank’s dedicated Innovation Department, driving AI-led transformation.
  • Smart Lending: Using AI to decode customer behavior and sharpen credit decisions
  • National Impact: AI’s role in boosting Vietnam’s economic momentum.

As Vietnam redefines its digital economy, MB Bank is setting the standard for what intelligent, human-first banking can look like across Southeast Asia—with Nucleus Software’s AI driven digital lending platform FinnOne Neo® helping to make it real.

Why Nucleus Software?

With decades of leadership in transaction banking and enterprise-scale lending transformations, Nucleus Software combines configurable platforms, responsible AI, and deep domain expertise to drive digital innovation. Our commitment to co-creating hyper-personalized, future-proof solutions makes us the technology partner of choice for forward-looking banks like MB Bank.

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