Customer Empowerment & Innovation – HNB’s Chief Innovation Officer with FinnAxia®

Empowering Every Customer – From Corporates to SMEs.

In an increasingly digital-first world, Hatton National Bank (HNB) is redefining how technology fuels empowerment and customer experience. In this exclusive testimonial, Mr. Chandima Cooray, Chief Innovation Officer at HNB, shares how their partnership with Nucleus Software and the deployment of FinnAxia® is enabling businesses – from the largest corporates to the smallest SMEs – to shape their banking experience with the freedom and flexibility they need.

Key Takeaways from the Testimonial

1. Partner in Progress Philosophy: HNB positions itself not just as a service provider but as a true partner in progress—helping customers grow by offering them tools that are intuitive, powerful, and always accessible.
2. Empowerment Through Self-Service & Integration: With FinnAxia®, customers can manage their own transactions anytime, anywhere—seamlessly integrated into their own systems—bringing unprecedented convenience, flexibility, and autonomy to their operations.
3. Serving Diverse Business Segments: From the most complex needs of top corporates to the agility demanded by SMEs, FinnAxia® adapts across personas—demonstrating platform flexibility and real-world impact in keeping businesses running and thriving.

Explore how HNB and Nucleus Software are empowering businesses of all sizes with smart, seamless, and scalable transaction banking—where every customer is a partner in progress.

Why Nucleus Software?

Nucleus Software brings a powerful combination of fintech innovation and deep domain expertise, enabling banks like HNB to not just meet but anticipate the evolving needs of businesses. Their collaborative approach ensures that digital platforms like FinnAxia® are not only robust and scalable but also highly usable across varied customer segments.