Fireside Chat: AI and the Future of Finance | Nucleus Synapse 2025

Transforming Digital Lending for Your Financial Institutions

FinnOne Neo® CAS

Robust Digital Lending for Superior Loan Origination Journeys.

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FinnOne Neo® LMS

Unlock Efficiency in Loan Servicing for Enhanced Customer Experience

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FinnOne Neo® Collections

Simplified and Intelligent Debt Collection Platform

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Streamlining Transaction Banking for Corporates.

An advanced technology platform, designed to deliver agile and efficient solutions while drastically reducing the cost of operations.

Corporate Lending

Enhanced Agility via Digitizing SME and Corporate Lending.

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Retail Lending

End-to-end digital lending across the entire lifecycle of origination, servicing & collections.

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Islamic Finance

Interest Free Banking Governed by Shariah Principles.

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Automotive Lending

Advanced Automotive Lending Software for complete loan life cycle management.

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Digital Transaction Banking suite that is modular for a composable banking experience.

Integrated Transaction Banking Suite – FinnAxia®

FinnAxia®, End-to-end Global Transaction Banking Suite; optimally manages Receivables, Payments, Liquidity, Financial Supply Chains and Corporate Trade.

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Ensure responsible Lending with our API-backed products for easy & seamless connectivity to the financial ecosystem.

FinnOne Neo® mFin

Easy, fast and digitized access to microcredit, anytime, anywhere.

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Payse®

An offline and online digital cash solution designed to democratize finance.

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June 3, 2025 Customer Connects

Fireside Chat: Navigating the Human-AI Interface | Nucleus Synapse 2025

One of the most insightful segments of the Nucleus Synapse 2025, Middle East edition was the Fireside Chat featuring Ashwani Arora, Global Head – Customer Success at Nucleus Software, in conversation with Chris Taylor, CEO of Deem Finance. This engaging dialogue delved deep into the evolving interplay between humans and artificial intelligence in the financial sector.

The discussion explored how AI is transforming customer engagement, enabling hyper-personalized services, and powering real-time decisioning. Chris Taylor shared his perspectives on the mindset shift leaders must embrace to steer AI-led transformation and the cultural evolution needed within organizations to integrate AI meaningfully.

The conversation also highlighted the critical role of cross-functional collaboration in building responsible, adaptive, and intelligent financial ecosystems. A must-watch for professionals navigating the future of finance in the AI age.

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