Business Leadership Panel: Seizing the AI Moment | Nucleus Synapse 2025 - Nucleus Software
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June 2, 2025 • Customer Connects

Business Leadership Panel: Seizing the AI Moment | Nucleus Synapse 2025

Business Leadership Panel Discussing Opportunities for Growth in the Human-AI Alliance at Nucleus Synapse 2025, Middle East

Moderated by Anshul Khare, Director – Products & Business Solutions, Nucleus Software, the business panel focused on “Opportunities for Growth in the Human-AI Alliance.” With the rapid emergence of intelligent automation, the panelists explored how banks can tap into AI not just for efficiency, but for deeper customer engagement and sustainable growth.

Panelists included:

  • Shoaib Rizvi, SVP, Group Head of Digital Products, Emirates NBD – who highlighted Emirates NBD’s vision for AI-driven hyper-personalization in digital banking.
  • Sudarshan Seshadri, Head of Retail Banking, National Bank of Umm Al Qaiwain – who shared his views on how AI is reshaping customer experience in retail banking.
  • Ahmed Esmat Mourad, COO, Astratech – who spoke about the integration of fintech and AI to build scalable, human-centric platforms.
  • Suvo Sarkar, Senior Ex-Banker & Host, Money Majlis – who brought a unique lens of regional transformation and the customer trust imperative in AI adoption.

The discussion underscored the need to balance innovation with governance, and the competitive edge that awaits those ready to act boldly and early.

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