Enduring Partnerships in Financial Services: Mr. Murakami Tatsushi of APLUS, Reflects on 25 Years of Collaboration | Episode 1

Over the past 25 years, the collaboration between Nucleus Software and APLUS has supported the evolution of lending operations in Japan – adapting alongside shifts in technology and customer expectations.

In this episode 1, Mr. Murakami Tatsushi, Executive Advisor, IT Division, APLUS, reflects on a journey that began during the Shinsei era and has continued through decades of change.

At the center of this partnership is a front-end system developed with Nucleus Software that supports a critical touchpoint in APLUS’s lending business.

From an environment defined by paper-based processes and fax-driven applications, the platform has evolved to enable a fully digital, paperless workflow – helping APLUS modernize operations while maintaining reliability in a business-critical system.

Mr. Murakami also shares how continued collaboration, strengthened quality management, and responsive support have deepened the partnership in recent years.

Watch the full conversation to hear Mr. Murakami’s reflections on a partnership shaped by trust and shared progress.