Getting your staff up to speed on our solutions’ capabilities is a key part of our implementation approach. We achieve this through a number of ways including:
Held either at your premises or at our academy these sessions, delivered by our product and technical experts are designed to quickly impart the knowledge your staff need to get the maximum benefits from your solution. In addition to standardised training sessions – built through years of experience training – we offer a customised training approach where our staff work with your staff to design the training course that best suits your needs.
While we know that the best way to learn something new is to be 100% immersed in it, we also recognise that you may not be able to send your staff away for dedicated training sessions. To cater for these situations we offer training courses delivered around your schedule, at your premises.
As part of the team-based approach to our implementation projects we combine your staff with ours and deliver on-the-ground, day-to-day training showing your staff how the solution operates in the real-world. We have found that this practical application helps embed the knowledge quickly and effectively.
At Nucleus Software we offer a range of tools, techniques and expertise to help you test your solution. During the implementation phase of the project we can provide complete test scripts, we can deliver the testing plan for you, or we can provide guidance to your test team. We use scenario builders and simulators to aid a wide range of tests, including performance and stress testing. We can help you develop and exercise your disaster recovery and backup test plans.