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CIB- Feedback Management
Corporate Internet Banking provides the option to the corporate customer to give his valuable feedback using the feedback functionality. The corporate user would give his Feedback pertaining to any product / service availed
- Types of feedback available in the system
- General Feedback*
- Product Feedback*
- Auto Response by system to customer mailbox*
- If required, update of “Type” from “feedback” to “complaint”*
- Assigning, mapping & evaluation of feedback by defined user groups/users.*
- History of the previous feedbacks is available *
*Features are part of the product roadmapDetails
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[Since 1986]
