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FinnOne Neo Digital Portal
Product Module Overview
FinnOne Neo Digital Portal supports loan self-sourcing (eApply), which enables banks and other financial institutions to offer convenient customer on-boarding and accept digital loan applications without requiring their customers to visit a branch. With eApply, loan customers can evaluate loan offerings and apply without any intervention from bank staff. FinnOne Neo Digital Portal provides loan servicing (eServe), where loan customers of banks and other financial institutions can access a range of reports such as loan summary, account statement, payment details, interest details and payment plan. In addition, customers can make changes such as installment amounts, schedules and due dates. These portals offer seamless omni-channel experience and easy configurability.
Business Benefits
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Reduced cost of sourcing and servicing
Reduced branch footfalls and higher digital transactions -
Enhanced efficiency
Faster and simpler loan processing -
Higher customer satisfaction
Quick, convenient and transparent customer experience -
Increased business reach
Extended reach beyond the traditional channels -
Enhanced risk management
Automated checks with credit bureaus and income tax details
Functional Details
FinnOne Neo Digital Portal for loan self-sourcing (eApply) enables banks and other financial insitutions to digitize their loan origination. key features include:
- On-the-go affordability check
- Loan application self-sourcing
- Social media integration for populating applicant information
- Primary loan approval
- Resume application option
- Instant credit check with credit bureau integration
- Real-time application status check and submission
- Integration with base loan origination system
- Pre-approved offers
FinnOne Neo Digital Portal for self-service (eServe) enables banks and other financial insitutions to provide comprehensive self service capability to their loan customers. key features include:
- Consolidated dashboard
- Generation of reports such as loan statement
- Straight through processing for partial repayment, foreclosure, changes in repayment tenure, installment amount and due date
- Customer service request registration and tracking
Lines of business covered
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Loan Against Property
